Shipping & Delivery

Shipping Policy

Thank you for shopping with Facerinna. we strive to process and ship your order as quickly as possible. Below you’ll find details about our shipping process and delivery timelines for orders within Europe and North America.


Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Once your order has been shipped, you will receive an email notification with tracking information.


Shipping Destinations

We currently ship to the following regions only:

United States

Canada

United Kingdom

European Union, including:France, Germany, Italy, Spain, Netherlands, Denmark, Sweden, Poland, Luxembourg

Australia

New Zealand

Japan

Orders outside these regions are not supported at this time.


Estimated Delivery Time

Delivery times may vary by destination:

United States: 5–10 business days

Canada: 7–12 business days

UK & Europe: 7–15 business days

Australia & New Zealand: 8–18 business days

Japan: 6–12 business days

Please note that these are estimated delivery times and may be affected by carrier delays, peak seasons, or customs processing.


Shipping Fees

  • Shipping costs are calculated at checkout based on destination and order weight.

  • Free shipping may be offered during special promotions or on qualifying orders.


Customs, Duties & Taxes

  • For international shipments (Canada, EU, UK), customs duties and import taxes may apply.

  • These charges are determined by local authorities and are the responsibility of the customer.

  • Facerinna is not responsible for delays caused by customs clearance.


Address Accuracy

Please ensure that all shipping information is accurate and complete at checkout.
Facerinna is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or marked as delivered but not received, please contact us at
facerinnaid@gmail.com within 7 days of the delivery status update.


Contact Us

If you have any questions regarding shipping or delivery, please reach out to us at