Order status

Track your order

Your parcel is on its way. Enter the tracking number from your shipping confirmation email to see the latest delivery updates.

Find your parcel

Tracking details may take a few business days to appear after dispatch.

Tracking results are provided securely by our third-party delivery partner, 17TRACK.

Good to know

Before you track

We will email your tracking number once your order ships. Depending on the item, your shipping confirmation may take up to 7 business days to arrive.

  1. 01

    Check your inbox

    Look for a shipping confirmation email from ac@facerinna.com containing your tracking number.

  2. 02

    Allow time for updates

    A newly issued number may not show a status immediately. Updates usually appear within a few business days.

  3. 03

    Plan for delivery

    Delivery commonly takes 10–15 business days, although timing can vary by destination and local carrier.

Still need help?Our customer care team will be happy to check your order with you.

ac@facerinna.com